Restoration across New York City.24/7/365.

CRR serves Manhattan, Brooklyn, Queens, The Bronx and Staten Island, including apartment buildings, co-ops, multi-family homes and commercial spaces. In a shared building, water can arrive from the unit above and smoke can travel beyond the room where a fire started. In single-family and semi-attached homes, lower levels and adjoining rooms may need inspection even when the visible damage seems contained. Each setting calls for a coordinated response.

Building management and supers often hold important access information. Let us know who can authorize entry, which units are affected and whether common areas or building systems may be involved. We assess water, soot and odors, document the condition and communicate the cleanup and repair priorities. Owners and residents should not enter unsafe units or operate wet electrical equipment while waiting for help.

Restoration includes protecting contents as well as treating the structure. Furniture, business inventory and shared corridors can require different handling depending on their exposure. We work directly with your insurance company and coordinate the scope of the loss rather than assuming every unit has the same damage. Use the borough and neighborhood links below to find guidance for your property. When you call, have a callback number, the borough and any management contact available so access can be discussed promptly.